About us

About Magnetuo

Welcome to Magnetuo, your trusted online shopping destination! We are committed to offering a seamless, secure, and convenient shopping experience for customers across the nation.

Why Shop with Magnetuo?

✅ Nationwide Delivery: Fast, reliable, and doorstep delivery.
✅ Authentic Products: 100% original products, exactly as shown.
✅ Easy Returns & Replacements: Hassle-free process for your satisfaction.
✅ Best Deals & Discounts: Enjoy competitive pricing and exclusive offers.
✅ Secure Shopping: Shop with confidence using our safe payment methods.

Return & Replacement Policy

🛑 Damaged Products: Check your order in front of the delivery person. If not possible, record an unboxing video.
🛑 Wrong/Defective Products: Report within 24 hours with photos, videos, and the invoice.
🛑 Easy Returns: Contact us via WhatsApp (+8801981568614) for a hassle-free return process.

 

⏱️ Delivery Timeline

Our standard delivery time is as follows:

• Within Dhaka: 24 to 48 hours after order confirmation

• Outside Dhaka: 48 to 96 hours after order confirmation

However, in certain situations—such as natural disasters, floods, political gatherings, or elections—delivery may take longer than usual. In such cases, we strive to inform our customers in advance.

Disclaimer – Magnetuo
At Magnetuo, once an order is confirmed, the product may be sourced from a reliable third-party supplier and delivered to the customer’s address.
We have pre-established agreements with selected suppliers and partners to ensure proper product management and timely delivery.

Get in Touch

📞 Phone: +8801981568614
📧 Email: magnetuo1@gmail.com